Highly recommended – Below you will find a long list of un-edited, genuine testimonials from NZ clients who have used my thermal imaging service. All testimonials can be verified as true and correct.
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Dean’s Experience: Over my time in the thermal imaging industry, i’ve moisture tested, found leaks & tested electrical switchboards in residential homes and commercial buildings all over NZ & Australia.
I also provide infrared inspections and have been recommended by a long list of commercial clients, such as: Auckland City Council, Rodney District Council, Waitakere City Coucil, PlaceMakers, Mobil Oil, Origin Energy, ASB Bank, Kiwi Bank, Police Officers, Hilton Hotels, Public Companies, Offshore Oil Rigs, Banks, Insurance Companies, Shopping Centre Chains, the personal homes of some of NZ’s richest individuals… and many more. More info about Dean here.
Have a quick listen to who Newstalk ZB’s DIY home renovation expert Peter Wolfkamp recommended live on air (unsolicited), and what he has to say about Dean, live on talkback radio – Listen Here (Runs for 30 seconds)
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Recommended – 2018 Customer Comments:
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Hi Dean, It was very nice meeting you. It is very refreshing to meet someone who gives meaningful explanation , of which we can understand and do so in a friendly and obliging manner .
We appreciate the advice you gave us regarding the need to seal the space under the roof guttering and also the window mitre’s . I take your point that if we intend to sell our property we need to eliminate these potential issues which only draw unwanted attention to the possibility of water ingress . I have also taken the time to view your website which is fantastic and very informative.
Finally thank you very much for your report which fortunately we are delighted with the outcome . Percy L – South Auckland
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Hi Dean,
Just a quick note to say thanks for your professional service today. You identified the leaks and gave me advice on possible solutions. I would highly recommend you to anyone else. Thanks again. Steve – Mairangi Bay,North Shore
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Dean’s knowledge of finding moisture was fantastic. He was able to point out areas of concern so we could easily understand why it was a problem and what we would be getting ourselves into on the property. Dean was also very helpful in ensuring the report met our requirements. Without doubt we would use Dean’s services again and would recommend him to all, very professional! Darren P – North Shore
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I must say I was very impressed with your honest and down to earth manner in which you went over the house and gave feedback straight up and in language I could understand. I wouldn’t hesitate to recommend your thermal imaging services to anybody looking to purchase a home, particularly one with potential heat loss/water penetration issues, and in fact have already referred your details to somebody. Michael A
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We are first time home buyers, before going unconditional of the
purchase, we decide to have a second opinion on the weather tightness condition of the house. After quite a bit of research on the internet we found Dean, and because of all the good reviews we decide to hire him to do the moisture test for us.
Dean is a very knowledgeable regarding the weather tightness of houses, he spotted a few issues immediately without even using any
testing equipment. The attention to details way of testing really impressed us. He left no corner un-scanned even it meant he has to
move some furniture around. He communicated with us throughout the inspection, explaining the conditions and readings which both me and my wife felt very helpful for us to understand the situation. Because of our urgent needs, he produced the report only a few hours after the inspection. We are happy with his service and we will use him again in the future. Highly recommended. Danny
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“Dean’s thermal imaging test was very interesting to watch, and was a big money saver for us, as the house turned out to be a leaky home and we had no idea. If you are buying property we certainly recommend getting a leaky building inspection after this experience”. J & L Perry
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I found the advice and service I received from Dean at findaleak.co.nz absolutely invaluable. In the first instance, I found the information on his website extremely helpful for understanding how thermal imaging, moisture reading and invasive testing might help me. Then, when I initially phoned Dean (more than once while I was making my decision!), he was happy to freely give out advice and information over the phone. When I finally booked an appointment with Dean, he was able to meet me at short notice, arrived right on time and as he went around examining the house, explained what he saw and what he was doing for me in a way that was very easy to understand. He was both patient and very clear at answering all my questions and was also open to being flexible about producing a written report for me (as I was initially unsure if I wanted that option). When I then wanted a written report, he managed to produce it for me in record time! I really cannot recommend him highly enough. Jane Pinder, Milford, Auckland
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I contacted Find-a-Leak to investigate a leak in my home and I was more than impressed by their service. Dean was very quick to respond to my initial enquiry and was polite, friendly, extremely knowledgeable and helpful in investigating the problem for us. On subsequent visits he went out of his way to assist us with our problem, including quickly assisting with follow-up queries that I had. I cannot recommend him highly enough, it was so nice to deal with a company who understand what customer service is all about. I would use him again in an instant. Melissa G – West Harbour, Auckland
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We were in the process of purchasing a property, when thanks to Deans thermal imaging techniques, it was discovered that there were leaks in the property and would take major re-cladding to repair the damage. Fortunately in the purchase and sale agreement, we stipulated that the agreement would go ahead dependent on a positive builders report, which included thermal imaging.
Dean was very approachable, prompt, and efficient and explained to us in detail the defects found. We would definitely use Dean’s services again and recommended him to others.
We would suggest that everyone who is purchasing a property, make thermal imaging a must. – Vanita M – Mt Roskill
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Hi Dean, Thanks for this. Great job, factual report, good value and prompt service. Andrei C – Auckland
I am so glad I made the right choice calling you for an inspection. You saved me from regretting for the rest of my life by not buying that leaky home in Dannemora. If you need to add me as your customer feedback section on your web site I will be very happy to do that. Thanks so much, and I will be in touch with you again soon to inspect the next home we buy. Rahul – Dannemora
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Hi Dean, Thanks again for all your efforts. It was much appreciated that you ran over your findings with the developer and the building inspector who where on site, and acted as my eyes are ears. I will definately be recommending you to other’s, and will use your services again for all future investement endevours. Please feel free to use me as a reference if you so require. Thanks again, Gina S – Pukekohe
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“Dean is very professional, honest, thorough and friendly. He carried out an extremely detailed inspection of our house and he took lots of time to explain to us all the details of the process. The leak detection methods he used during the inspection were impressively accurate. Whilst no major issue was found (and we are very glad to know that) he correctly highlighted to us a couple of issues to correct, which we are going to address very soon. His input has been extremely valuable to us, it was money very well spent.
Being not affiliated to companies providing plaster cladding repair services, you have the reassurance that his recommendations are completely impartial and he is not trying to sell you services you do not actually need.
We are completely satisfied with Dean’s professionalism, promptness, courtesy and thoroughness. We would not hesitate to recommend his services to all prospective buyers and sellers: we will be using his services to purchase our new house! 10 out of 10” We will be in touch, kind regards, Riccardo F – One Tree Hill
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Thank you very much for the great service, very professional and appreciated the time taken to explain the process. Very glad to know that with all the stigma that goes with plaster houses, ours is not a leaky home. The report has helped pin-point some areas for maintenance which we plan to undertake sooner rather than later.Thanks again. Heather M – Maraetai
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After hearing the horror stories of people trapped into leaky home deals I made thermal imaging a condition of the sale and purchase contract. I was very please to find that the house was not damp but thanks to the dampness meter we were able to uncover an internal leaky mains water pipe in the garage. It had been leaking for some time and caused rotten timber framework and black mould. Uncovering this damage after purchase would have been very costly and stressful. Dean was very good at explaining the techniques he used and recommendations to reduce moisture levels after purchase. I would not buy another home without this inspection. Thank you very much for your help Dean. Duane T – Massey
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Thanks Dean. By the way, the clients I have referred to you are delighted with your prompt efficient service. They consider you go the extra mile for them.Thank you Dean.
Lorraine Wetzell – Mobile Mortgage Manager – KiwiBank
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Thank you Dean for your prompt service. I was given 2 days to have a Building inspection done which found some dampness in the house. It was well worth the money spent as Dean found some other damp issues. He was very thorough and very informative and even though there were issues with the house they were all fixable so I was then able to re negotiate the purchase price. I would recommend anyone buying a house- any type of building structure to have ’Thermo Imaging’ as part of a building inspection. Thank you once again. Maree, Glendowie
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We have lived for some time in an old weather board cottage which we have renovated over a period of years. Recently we discovered a leak, so we googled “find a leak” and found a comprehensive and detailed website of the same name.
Next we spoke to Dean and an appointment was made. He was punctual, courteous and his experience was obvious. His thermal imaging equipment is ‘state of the art’ and the source leak was quickly detected.
Dean was able offer practical solutions which we can act on with confidence. As a result of this experience we would recommend the use of his skills before the sale or purchase of any property to be reassured as to the integrity of the property. Dean is personable, a superb communicator and a true professional. Maggie & David M – Waiatarua
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I enlisted Dean’s services 2 days prior to “D-day” of us purchasing our first NZ home. Dean proved to be an extremely efficient and knowledgeable technician. He has a very good understanding not only of his specific field, but also of general building requirements. He was easily able to spot, and talk me through, existing as well as potential problems, and was very open to answering the myriads of questions I fired his way. Most importantly, he gave me non-biased answers, allowing me to make an objective decision regarding the purchase of a potentially leaky home. Thanks again for excellent service Dean! Simone P – Titirangi
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Dean was very professional and I would highly recommend anyone that is thinking of buying a property to get thermal testing done. Fortunately it was by pure chance that I even knew these tests were available after speaking to my neighbour and he advising me. The house we were looking at had water leaks and Dean has saved me many thousands of dollars in the long run. David G – West Auckland
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We were a bit apprehensive about what the leak detection might find, but found Dean’s confident, friendly and very capable approach extremely reassuring. While we were greatly relieved by the findings concerning the exterior of the house, Dean’s thoroughness in looking also for internal issues uncovered a surprise bath leak. Thanks Dean for solving the mysterious odour that’s been bothering us for the last 6 months! We highly recommend Dean to anyone with even the slightest concerns regarding moisture in their homes. Kevin – West Auckland
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Dean is a very professional and friendly guy. He goes step by step through the process which is very valuable. When he finds a potential problem he immediately notified to me and discussed with me in details on what actions could be taken. Anyway no major problems were detected in the property I wanted to purchase. However I greatly advice anyone to obtain Dean’s professional service to make sure the property is in a satisfactory condition. Robbie P – Glen Eden
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We had some concerns about a recently renovation house including a lower basement. Being nosey I popped around to join Dean on his inspection. Apart from enjoying meeting him, Dean was enormously informative, approachable & friendly, I found the technology &information I gleaned fascinating. Fortunately, we identified no significant issues with the property. It gave us great peace of mind & we can enjoy our new home knowing we have bought a dry, water tight
property with with hidden surprises. Thank you Dean for your help & reassurance. To my mind it is certainly worth the modest sum versus potential costs you could incur which could also mar one of most expensive purchases of your life.. Diane – Devonport
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Excellent professional service at a very reasonable price. Dean is a very amicable and knowledgeable guy, I would highly recommend to any one considering having Thermal Imaging done to contact findaleak. Mark – Torbay
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Thanks so much Dean – this is the best money we have spent in a while – we have found working with you really easy and professional so thanks for that. We will be in touch if we have any concerns over other properties we are looking at. Judith – Remuera
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$800,000 that was what we had signed up on, it was a huge 5 bedroom house we were going to buy.
Dean’s very professional and prompted service saved us from buying this property which was a leaky home. Nearly every room had a leak or excessive moisture. We can’t thank him enough and every home buyer no matter how much they like the house must get this company in to do the Thermal imaging. It may save them hundreds of thousands of dollars like they did for us and stress that would of come with it. John S – West Harbour
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A late decision to have our house tested for leaks before repainting was very wise. Numerous leaks were found between old pitched and flat roofs on a large build-on. Advice about the flatroof edging was appreciated. A big surprise was the nail hole in the roof above my bed that was letting in water. Money well spent. Dean is pleasant and very professional in his work. Pauline F – Johnsonville
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Thanks Dean for a very professional job. The moisture detection around hot water cupboard and bathroom walls would not have been found by visual detection. We showed your report to the vendors and they agreed to offer a decent reduction in price. The reduction in price was more than 10 times the fee we paid you. Ravi N – Hillsborough
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Very Professional, thorough and on time. Priced well. Alex S – Manurewa
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As first home buyers we were eager to ensure our investment was going to be a secure one. Dean’s inspection and report was thorough and easy to understand, and most importantly uncovered a worrying presence of moisture throughout the house, much of which was not obvious from a purely visual inspection. Thanks for saving us from buying a lemon. Ben H – Titirangi
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Thanks for your prompt, friendly, and professional service. It’s such a relief to finally have found the source of the leak in our lounge, and -more importantly – you’ve probably saved us thousands and thousands of dollars by finding the much more significant leak in the ceiling of our new room which we hadn’t even suspected. We’ll be in touch again after summer, to ask you to come back and check that everything has been fixed and dried out as it should. Marie B – Wellington
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Fantastic report Dean. The infrared camera certainly works well to find the hidden leaks! I am on to these areas now. Thanks for prompt and friendly service. Mike O – Tauranga
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Dean’s service, response time and attention to detail is outstanding. He included us in the whole process with clear explanations. We would definitely enlist his assistance again and recommend him highly. Yvonne R – Birkenhead
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Very thorough inspection – identified a few problems we need to resolve before we list our property for sale, confident will then be a water tight dwelling. Rob F – Oratia
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Dean responded to my email query stunningly quickly, and I was so glad it suited him to do the moisture detection inspection on the very same day! Thanks to the thermal imaging device, we were able to see our house had no moisture issues. Yay! Dean also managed to pinpoint the location of a small leak that had potential of becoming a problem. Now that we know where and how small it is, we can get the roof patched up and not worry about replacing the whole roof. It was a small investment for a peace of mind (in our case, luckily!). If you’re thinking of getting your house checked, don’t waste your time any longer – call Dean. He’s nice to deal with and knows his stuff. Mari P – Panmure
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Very professional approach, did a good job. Answered all questions that I had plus offered sound advice. Thank you Dean.
Raymond H – Tauranga
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I contacted Dean hoping to track a leak in our ceiling. A leak that has survived partial re-cladding of the house, the windows being sealed and plumbers in to inspect the roof.
A very prompt informative and professional visit ensued. The inspection discovered the source of the persistent leak. We now feel the integrity of our house will be maintained before any damage occurs. I would highly recommend this procedure and would have no hesitation in recommending NZ Leak & Heat Loss Detection Ltd. Maxine E – Blockhouse Bay
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There are more testimonials at the bottom of the home page
Free infrared inspection quotes – HERE
